Amac Keylogger FAQs

Amac Keylogger FAQs

  1. What is the difference between standard and professional edition?
  2. What operating systems is Amac Keylogger compatible with?
  3. Does Amac Keylogger run in stealth mode?
  4. Does Amac Keylogger record passwords?
  5. Does Amac Keylogger record Facebook chats?
  6. Can I access all the logs via the Internet?
  7. Does it work with French/German/Spanish or other languages?
  8. Will Amac Keylogger monitor multiple users?
  9. Is the online purchase safe?
  10. My order was declined. How to fix it?
  11. Can I upgrade the license of Amac Keylogger in the future?
  12. What is your update policy?

For more FAQs, please visit the FAQ Center of Amac Keylogger.

What is the difference between Standard and Professional edition?

The Standard doesn’t record passwords while the Professional does.
The installation of Standard doesn’t require admin password while the Professional does.

What operating systems is Amac Keylogger compatible with?

Amac Keylogger supports most of the popular Mac OS X computers. At present the supported systems are from Mac OS 10.5.x to latest. For details, please check System Requirements.

Does Amac Keylogger run in stealth mode?

Yes! Amac Keylogger is invisible to users without showing up in Applications, Dock or Menu bar. It runs automatically without popup and starts to work in stealth mode when user logs in.

Does Amac Keylogger record passwords?

Yes. The Professional Edition of Amac Keylogger records every typed password on the Mac while Amac Keylogger Standard doesn’t. Please notice that the installation of Amac Keylogger Professional requires Admin Password of the target Mac.

Does Amac Keylogger record Facebook chats?

Amac Keylogger for Mac will record the Facebook conversation typed at your end.
However, if the user logs in Facebook account with AIM or Adium to start chats, the both-side conversations will be recorded.

Can I access all the logs via the Internet?

Yes. You don’t have to be on the target Mac to check logs. You can set Amac Keylogger to send logs to your Email box or FTP space so that you can access all the logs via the Internet. Please follow this guide to set up it.

Does it log keystrokes in French/German/Spanish or other languages?

Yes, Amac Keylogger works with Mac OS X with any input languages. To record and show logs in French/German/Spanish or other languages, please contact us for the settings of target languages.

Does Amac Keylogger monitor multiple users?

Yes, multiple-user support is one of the features of Amac Keylogger for Mac. If you would like to install Amac Keylogger to all users, please click "Apply to All" and offer the Admin Password of your Mac.

Is the online purchase safe?

Sure! The payment platform enables secure and safe online payments and becomes the chosen partner for software publishers in over 150 countries. And all your information remains private and secure by using a VeriSign SLL Certificate. We guarantee the 100% safety and protection of your personal information.

My order was declined. How to fix it?

When "Credit card was declined" appears while processing an order it means that your credit card company has declined the transaction. Usually, a quick call to your credit card company’s customer service will clear this up. If problems persist, please try to order with PayPal or other payment options.

Can I upgrade the license of Amac Keylogger in the future?

Yes. Please contact Amac Software support team and offer your order information, such as order number, order email address and your full name and send us your request. After we verify your order, we will send you a license-upgrade purchase link from your present license to required license.
You don’t have to pay the full rate of the required license. What you need to pay is only the price difference between the present license and required license.

What is your software update policy?

Every purchase of Amac Keylogger promises 1-year update for Free.
If it is more than 1 year, please contact us to purchase upgrade sevice and obtain the latest version. It is allowed to continue to use the old version if you don’t upgrade. However, the old version may not work on the latest Mac system.

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